Return Period: You can return your eyewear within 20 days of delivery.
Restocking Fee: If you purchased 2 or more frames, an 8% restocking fee will apply to each returned frame.
Exchanges: Exchanges are available within 20 days, subject to availability.
Prescription Lenses: Prescription lens purchases are eligible for a 50% refund.
We do not provide return labels/return shipping services. Please use the courier of your choice when returning or exchanging and insure the package against loss or damage.
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Return instructions:
1.) Pack eyewear in the original packaging including any documentation, accessories, and manuals received with the eyewear - ensure contents are secure and do not risk being damaged during the shipment process. Avoid shipping returns in an envelope.
2.) Include the original or a copy of the invoice. If exchanging, please indicate which frame you would like on the invoice.
3.) Ship the return package to:
Specs Collective
Attn: Returns Dept
11138 Del Amo Blvd.
Unit # 128
Lakewood, CA 90715
Attn: Returns Dept
11138 Del Amo Blvd.
Unit # 128
Lakewood, CA 90715
Frames must be in new, unworn condition and show no signs of use. We cannot accept returns if items are used, missing, or damaged.
If you have any questions or need further assistance, please contact our customer service team.
